I was relieved to get my money back and move on without any additional strife, and I appreciate the concern management expressed. They stated they would be implementing changes to ensure this didnt happen to any other customer, which I hope is true. They apologized for my experience and did not offer any opposition to my request. To be fair to the management I went in and asked for a full refund which was given to me without question. I am eloping and wasnt looking to spend much on a gown but still wanted to feel beautiful. I ended up going to Davids bridal and buying a gown on clearance for less than the alterations would cost. My dress is absolutely useless now and was destroyed without my permission. I wont go into detail about how rude and intrusive they treated my friend while I waited - who by the way will NOT be buying her wedding dress at your store now. And what choice did I have since she had torn the dress to shreds without my permission? I left crying and devastated. The alterations cost more than the dress and it would have put me over $500 in. This was an impressions brand dress with an impressions store seamstress but I had to go to the fabric store because they didnt make the dress right. Afterwards the alterations total was $280 and I had to go to the fabric store and purchase more fabric and bring it back. This is supposed to be a joyful experience and I was emotionally destroyed. So now i felt insecure and ugly because my dress didnt fit and Im out in open display for the whole store to witness this. Instead of placing me in a larger private dressing room to pin the dress back together since all my undergarments were now showing, she did it on the floor which further embarrassed me. I either paid to have the dress fixed or I had $250 worth of rags and useless fabric. She didnt ask, she didnt explain what she was going to do, she just ripped open my dress in 3 different places. Before I could say or do anything she had ripped out all the seams. The alterations lady told me to take the dress off. So either I was measured wrong, or the dress was made wrong. I know this because after I left the store I went back to another bridal store and tried on dresses after I left Impressions and I was the same size I was 5 months ago. 4 inches of fabric needed to be added to the dress to make it fit. When I purchased the dress, I tried on several other dresses in different sizes/styles and then staff measured me and the dress was purchased. I then stood there for another 10 minutes waiting for my turn. I waited for 15 minutes before anyone told me what was going on, and even then it was minimal- like here, get dressed. From the second I walked in, there were plenty of staff, but none that felt they needed to direct me to the alterations area, explain what was going on etc. I am a 2nd time bride, and I know how you should be treated as a bride and a customer. On weekends I’ve been to Low’s they had 50 bridal appointments the Saturday we visited.I had the worst bridal experience of my life at Impressions. Call for an appointment because they can definitely book up quickly. Low’s Bridal requires appointments and is open Tuesday through Friday from 10 a.m. With such a large variety of styles, sizes (2 to 32) and prices ($250 to $7,000), the diversity of stock at Low’s Bridal makes them one of the best places to find a wedding dress in the Mid-South. The hour drive to their Arkansas location takes you to a huge wedding dress store with 25,000 square feet of the space full of wedding dresses, bridesmaid dresses, bridal accessories, and bridal consultants there to help you find the perfect dress. While Low’s Bridal is definitely not in Memphis, it serves hundreds of Memphis brides each year.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |